Privacy + Terms of Use
At GenScale, we are committed to protecting your privacy while building the future of intelligent software. This policy outlines how we handle your information and the terms under which we provide our services.
1. Information We Collect
Account Information
When you register for our services, we collect personal information such as your name, email address, and professional affiliation to provide a personalized experience and maintain security.
Services Information
As a software/AI consultancy, we may process content you provide ("Your Content") or data relevant to your AI workloads to deliver custom solutions and optimization services.
2. Data Usage and Sharing
We do not sell, rent, or lease your personal information to third parties. We only share information within the organization to facilitate service delivery or when required by law to comply with legal processes.
3. Information Protection
We implement industry-standard security measures, including TLS/SSL encryption and SOC 2 aligned protocols, to protect your data. However, please be aware that no method of transmission over the internet is 100% secure.
4. Data Sovereignty
Our primary servers and databases are located in the **United States**. By using our services, you consent to the processing and storage of your information in these locations.
5. International Users & GDPR
For our users in the European Economic Area (EEA), we comply with GDPR requirements. We act as a Data Processor for service-related data and a Data Controller for account-related information.
6. Terms of Use
By accessing our software services, you agree to use them responsibly and in accordance with all applicable laws. Any misuse of AI workloads or unauthorized access to our systems is strictly prohibited.
Last Updated: January 2026
Contact: legal@genscalelabs.com